Data protection

1. Name and contact details of the responsible body

This privacy policy applies to us, EGL Immobilien LLC & Co. KG, Managing Director: EGL Verwaltungs LLC, Adelheidstraße 46, 65185 Wiesbaden, Tel: 0611-1851603, as the responsible body.

2. Collection and storage of personal data; type, purpose and use

When you provide us with your data, e.g. via the contact form or newsletter registration, or when you commission us, the following information will be collected: – Salutation, title, first name, last name – Address – Email address – Telephone number (landline and/or mobile) – Fax number (if available and desired)

Furthermore, all information necessary for the fulfillment of the contract with you will be collected.

The collection of personal data is carried out: – to identify you as a customer; – to provide you with appropriate advice; – to fulfill our contractual obligations to you; – to comply with our legal obligations; – for correspondence with you; – for invoicing and, if necessary, for debt collection; – for permissible direct marketing purposes; – to assert any claims against you.

The processing of personal data takes place in connection with your inquiry to us and is necessary for the aforementioned purposes for processing your order and for fulfilling obligations arising from the underlying contract.

The collected personal data will be stored until the expiry of the statutory retention period for merchants (6, 8, or 10 years after the end of the calendar year in which the contractual relationship was terminated) and then deleted. This does not apply if we are obligated to retain the data for a longer period due to tax or commercial law retention requirements (pursuant to the German Commercial Code (HGB), the German Criminal Code (StGB), or the German Fiscal Code (AO)) or if you have consented to further storage.

3. Disclosure of data to third parties

Your personal data will generally not be transmitted to third parties. Exceptions to this only apply insofar as this is necessary for the processing of contractual relationships with you. This includes, in particular, the transfer of data to service providers commissioned by us (so-called data processors) or other third parties whose services are required for the performance of the contract (e.g., shipping companies or banks). The data transferred may only be used by the third parties for the aforementioned purposes.

4. Your rights regarding your data

You have the right to obtain information free of charge at any time regarding the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.

For this and other questions regarding data protection, you can contact us at any time. Our contact details can be found under point 1 of this data protection notice.

5. Online data processing

Our website at www.egl-immobilien.de also processes certain personal data, including the IP address of website visitors. You can find supplementary data protection information online at www.egl-immobilien.de/impressum.

Cookies: We and our partners use cookies to provide relevant services. This also applies when you visit our website or access our services. A "cookie" is a small data package that is assigned to your device by a website when you visit it. Cookies are useful and can be used for various purposes. These include, for example, easier navigation between different pages, the automatic activation of certain functions, saving your settings, and optimized access to our services. The use of cookies also allows us to show you relevant advertising tailored to your interests and to collect statistical information about your use of our services.

This website uses the following types of cookies: a. "Session cookies," which ensure normal system operation. Session cookies are stored only for the duration of a session and are deleted from your device as soon as you close your browser. b. "Persistent cookies," which are only read by the website and are not deleted when the browser window is closed, but are stored on your computer for a specific period. This type of cookie allows us to identify you on your next visit and, for example, save your settings. c. "Third-party cookies," which are set by other online services that are represented with their own content on the page you are visiting. These can be, for example, external web analytics companies that track and analyze access to our website.

Cookies do not contain any personally identifiable information, but the personal data we store may be linked to the data contained in the cookies. You can delete cookies via your device settings. Follow the relevant instructions. Please note that disabling cookies may restrict certain functions when using our website.

The tool we use is based on Snowplow Analytics technology. The data we collect about website usage includes, for example, how often users visit the website and which areas are accessed. The tool we use does not collect any personal data and is used by our web hosting provider and service provider solely to improve their own services.

Google Analytics: We use Google Analytics on our website. This is a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".

The Google Analytics service is used to analyze user behavior on our website. The legal basis for this is Article 6(1)(f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our website.

Usage and user-related information, such as IP address, location, time, and frequency of visits to our website, is transmitted to and stored on a Google server in the USA. However, we use Google Analytics with the so-called anonymization function. This function shortens the IP address within the EU or EEA.

The data collected in this way is then used by Google to provide us with an analysis of visits to our website and the activities of users there. This data can also be used to provide other services related to the use of our website and the internet in general.

Google states that it does not link your IP address with other data. Furthermore, Google provides additional information on data protection, including options for preventing data usage, at https://www.google.com/intl/de/policies/privacy/partners.

Furthermore, Google offers a so-called deactivation add-on, along with further information, at https://tools.google.com/dlpage/gaoptout?hl=de. This add-on can be installed in common internet browsers and provides you with greater control over the data that Google collects when you visit our website. The add-on informs the Google Analytics JavaScript (ga.js) that information about your visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or other web analytics services. You can find out which other web analytics services we use in this privacy policy.

Facebook: To promote our products and services and to communicate with potential customers or clients, we maintain a company presence on the Facebook platform.

We are jointly responsible for this social media platform with Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

Facebook's data protection officer can be contacted via a contact form: https://www.facebook.com/help/contact/540977946302970

We have regulated our joint responsibility in an agreement regarding our respective obligations under the GDPR. This agreement, which outlines our mutual obligations, can be accessed via the following link: https://www.facebook.com/legal/terms/page_controller_addendum

The legal basis for the processing of personal data described below is Article 6(1)(f) GDPR. Our legitimate interest lies in the analysis, communication, sale, and promotion of our products and services.

The legal basis can also be the user's consent pursuant to Art. 6 para. 1 lit. a GDPR given to the platform operator. The user can withdraw this consent at any time for the future by notifying the platform operator, pursuant to Art. 7 para. 3 GDPR.

When you access our online presence on the Facebook platform, Facebook Ireland Ltd., as the operator of the platform in the EU, processes user data (e.g. personal information, IP address, etc.).

This user data is used to generate statistical information about the use of our company's Facebook page. Facebook Ireland Ltd. uses this data for market research and advertising purposes, as well as for creating user profiles. Based on these profiles, Facebook Ireland Ltd. can, for example, target users with interest-based advertising both on and off Facebook. If the user is logged into their Facebook account when accessing our page, Facebook Ireland Ltd. can also link the data to that user account.

If a user contacts us via Facebook, the personal data they provide will be used to process their request. We will delete the user's data once their request has been fully processed and there are no legal retention obligations, such as those arising from subsequent contract processing.

Facebook Ireland Ltd. may also use cookies to process the data.

If the user does not agree to this processing, they can prevent the installation of cookies by adjusting their browser settings accordingly. Cookies that have already been saved can also be deleted at any time. The settings for this depend on the specific browser. Flash cookies cannot be prevented via browser settings, but rather by adjusting the settings of the Flash Player. If the user prevents or restricts the installation of cookies, this may result in some Facebook features not being fully functional.

Further details on the processing activities, how to prevent them, and how to delete data processed by Facebook can be found in Facebook's Data Policy: https://www.facebook.com/privacy/explanation

It is possible that the processing by Meta Platforms Ireland Limited may also take place via Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.

Instagram: To promote our products and services and to communicate with potential customers or clients, we maintain a company presence on the Instagram platform.

We are jointly responsible for this social media platform with Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

Instagram's data protection officer can be contacted via a contact form: https://www.facebook.com/help/contact/540977946302970

We have regulated our joint responsibility in an agreement regarding our respective obligations under the GDPR. This agreement, which outlines our mutual obligations, can be accessed via the following link: https://www.facebook.com/legal/terms/page_controller_addendum

The legal basis for the processing of personal data described below is Article 6(1)(f) GDPR. Our legitimate interest lies in the analysis, communication, sale, and promotion of our products and services.

The legal basis can also be the user's consent pursuant to Art. 6 para. 1 lit. a GDPR given to the platform operator. The user can withdraw this consent at any time for the future by notifying the platform operator, pursuant to Art. 7 para. 3 GDPR.

When you access our online presence on the Instagram platform, Facebook Ireland Ltd., as the operator of the platform in the EU, processes user data (e.g. personal information, IP address, etc.).

This user data is used to generate statistical information about the use of our company's Instagram presence. Facebook Ireland Ltd. uses this data for market research and advertising purposes, as well as for creating user profiles. Based on these profiles, Facebook Ireland Ltd. can, for example, target users with interest-based advertising both on and off Instagram. If the user is logged into their Instagram account when accessing our page, Facebook Ireland Ltd. can also link the data to that user account.

If a user contacts us via Instagram, the personal data they provide will be used to process their request. We will delete the user's data once their request has been fully processed and there are no legal retention obligations, such as those arising from subsequent contract processing.

Facebook Ireland Ltd. may also use cookies to process the data.

If the user does not agree to this processing, they can prevent the installation of cookies by adjusting their browser settings accordingly. Cookies that have already been saved can also be deleted at any time. The settings for this depend on the specific browser. Flash cookies cannot be prevented via browser settings, but rather by adjusting the settings of the Flash Player. If the user prevents or restricts the installation of cookies, this may result in some Facebook features not being fully functional.

Further details regarding the processing activities, how to prevent them, and how to delete data processed by Instagram can be found in Instagram's Data Policy: https://help.instagram.com/519522125107875

It is possible that the processing by Facebook Ireland Ltd. also takes place via Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.

LinkedIn: We maintain an online presence on LinkedIn to present our company and services and to communicate with customers/prospective clients. LinkedIn is a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, a subsidiary of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA.

Therefore, we would like to point out that there is a possibility that user data may be processed outside the European Union, particularly in the USA. This may pose increased risks for users, as, for example, subsequent access to user data may be more difficult. Furthermore, we have no access to this user data. Access is solely controlled by LinkedIn.

LinkedIn's privacy policy can be found at https://www.linkedin.com/legal/privacy-policy

YouTube: We maintain an online presence on YouTube to present our company and services and to communicate with customers/prospective customers. YouTube is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA.

Therefore, we would like to point out that there is a possibility that user data may be processed outside the European Union, particularly in the USA. This may pose increased risks for users, as, for example, subsequent access to user data may be more difficult. Furthermore, we have no access to this user data. Access is solely controlled by YouTube.

Free Property Valuations: We offer you input forms through which you can request a free property valuation. These input forms are provided by our data processor via an "iframe" and embedded in our website. This is done on the basis of Article 28 GDPR. The "iframe" is an external website (URL) that is embedded in our website. Our data processor, with whom we have a data processing agreement, is ImmoInvent GmbH, Sommerrain 1/17, 72631 Aichtal



No cookies are stored on your computer when using the aforementioned input forms. When using the forms to request a free valuation, some access data must be transmitted to the servers of the aforementioned data processor for technical purposes and is logged there. The access data collected in this way includes the complete internet address of the accessed input form, website, or file, the date and time of access, the amount of data transferred, the IP address of the access along with the provider used, the browser used and its version, the operating system used, and the referrer URL (the internet address of the previously visited input form). This access data is stored for a maximum of 7 days for security reasons (e.g., to investigate misuse or fraud) and then deleted. Data that serves as evidence in cases of misuse or fraud is exempt from deletion until the matter is fully resolved.

Furthermore, the personal data you enter into the input forms when requesting a free property valuation will be collected and processed. This data will be transmitted to and stored on the servers of the aforementioned data processor. However, access to this data is only possible for us and the data processor. The data will be used exclusively by us. The personal data collected includes your name, address, telephone number, and/or email address. Additional data collected relates to the property whose value you are interested in. This includes building-specific data and the property's address.

In accordance with Article 17 Paragraph 1 of the GDPR, we will delete your collected data immediately if it is no longer necessary for the purposes for which it was collected or otherwise processed. This deletion is carried out by us and applies both to the data stored by us and to the data on the servers of the aforementioned data processor.

As part of the data collection process, you must also give us your consent to contact you in one or more ways. Specifically, this includes contact by telephone and/or email. We need this contact option for any follow-up questions regarding the property valuation, as well as for sending you the valuation report. You can revoke this consent at any time for the future (even individually). Please send your revocation to the contact address provided in our legal notice.

General terms and conditions for free valuations

1. Formation of the Contractual Relationship: We provide users with forms to request a free property valuation. Based on this data, we can prepare a valuation of the property. By completing and electronically submitting the forms to request a free valuation, the customer submits an offer to us to conclude a contract. Acceptance of the user's offer is at our sole discretion. Upon acceptance, a contract is formed between us and the user, hereinafter referred to as the "User Agreement." There is no entitlement to the conclusion of a User Agreement. Acceptance of the offer may be rejected without giving reasons. 2. Subject Matter of the Contractual Relationship: Based on the data provided by the user, we prepare a concise property valuation and send it to the user. We will contact the user using the contact methods provided during data collection to send the concise property valuation and for any follow-up questions. The preparation of the concise property valuation is free of charge. 3. User Obligations: The user is not entitled to transfer rights and obligations under this contract unless we expressly agree to the transfer in writing beforehand. 4. Liability: We are liable for simple negligence only if a material contractual obligation has been breached. Liability for indirect damages, in particular consequential damages, unforeseeable or atypical damages, and lost profits is excluded. We are liable without limitation for intent or gross negligence. We are also liable without limitation in the case of a negligent breach of duty, provided that claims arising from injury to life, body, or health are affected. Our liability for fraudulent misrepresentation or a guarantee under the provisions of the Product Liability Act remains unaffected. We are liable for damages, provided intent or gross negligence can be proven, within the framework of the statutory provisions up to a maximum of the order value. Liability for slight negligence is excluded. Compensation for consequential and pecuniary damages, lost revenue, lost interest, and damages arising from third-party claims against us is excluded in all cases. The user indemnifies us against all claims arising from incorrect, inaccurate, or inaccurate valuations or short property appraisals prepared by us and provided to the customer. We assume no liability for the accuracy and completeness of information provided by ourselves or third parties.

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